Online Training

Cancellation Policy

Welcome to Triple Play Academy! To ensure a smooth experience, please review the following booking policy before scheduling your lesson: Cancellations and Rescheduling: - All cancellations or rescheduling requests must be made at least 24 hours prior to your scheduled lesson. Failure to notify within this timeframe will result in a forfeited lesson fee. Weather and Facility Availability: - Lessons are subject to change due to weather conditions or facility availability. We will notify you as soon as possible in the event of any changes and work to reschedule your lesson promptly. Catcher Requirement: - Players must bring a catcher for their lesson. If you are unable to provide a catcher, a $20 fee will be added to your booking to cover the cost of providing one. Payment and Fees: - Payment is required at the time of booking to secure your lesson slot. - Refunds are not provided for late cancellations or no-shows. - Package holders must keep track of their remaining lessons; updates are available upon request. Arrival and Preparedness: - Ensure you bring all necessary equipment, including a glove, cleats, and any personal training tools. Communication: - Contact us immediately for any questions or concerns about your booking. Prompt communication helps us maintain flexibility and accommodate your needs. By booking a lesson or purchasing a package, you agree to adhere to this policy. We appreciate your understanding and cooperation to create a productive and enjoyable training environment.

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